UX Strategy · 2023
PTS Redesign
Enterprise workflow optimization and user research to streamline task tracking and cross-team collaboration.
Project Overview
The PTS Redesign focused on simplifying internal project management systems. By analyzing team behaviors and streamlining workflows, we transformed a complex application into an operational tool.
- Role
- Product Designer & Researcher
- Timeline
- 6 months
- Year
- 2023
- Contextual Inquiry
- Information Architecture
- Interface Redesign
Problem Statement
Users struggled with a complex interface and inefficient workflows that slowed daily operations.
Research & Discovery
Performed shadowing, workflow diagram audits, and user surveys to identify where multi-team handoffs failed or became blocked.
UX Strategy
Redesigned the platform using user research, improved information architecture, and simplified workflows for internal project management.
UI Showcase
Final interface explorations and key product screens.
Design System
Rebuilt the dashboard theme with modular task tables, notification center models, and clean dashboard stats.
Final Results
Research insights helped streamline task management and improve collaboration between multiple teams.
